1. Introduction
TVB Associates (“TVB”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our survey project (the “Survey”). This Privacy Policy explains what information we collect, how we use and disclose it, and your rights in relation to that information.
Your participation in the Survey is conditional upon your acceptance of this Privacy Policy. By participating or providing any information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not participate in the Survey.
2. Information We Collect
We collect the following categories of personal information:
| Category | Specific Data | Legal Basis for Processing |
| Identifying Information | Name, email address, phone number | Consent; performance of contract; legal obligation |
| Device & Usage Data | IP address, device identifier, browser type | Consent; legitimate interests |
| Demographic Information | Age, gender, location | Consent; research purposes |
2.1 Source of Information
- Information you provide directly to TVB Associates (e.g., through a survey).
- Technical data collected automatically through cookies and similar tracking technologies when you access the survey platform.
3. How We Use Your Information
We use your personal information for the following purposes:
- Survey Administration: to manage and analyze survey responses.
- Service Improvement: to evaluate and enhance our services and research methodologies.
- Communication: to respond to your inquiries and provide technical support.
- Legal Compliance: to comply with applicable laws and regulations.
If we intend to use your information for any additional purposes, we will notify you and obtain your consent as required by law.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect device and usage data. You can control cookies through your browser settings. For more details, please see our Cookie Policy [link].
5. Disclosure of Information
We will not share your personal information with any third parties, except in the following circumstances:
- Service Providers: third-party vendors who assist us in hosting and managing the Survey under confidentiality obligations.
- Legal Requirements: when required by law, regulation, or court order.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, we will securely delete or anonymize your data.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to access and obtain a copy of your data.
- Right to rectify inaccurate or incomplete data.
- Right to request deletion of your data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time.
To exercise these rights, please contact us using the information in Section 10.
8. International Data Transfers
Your data may be processed in countries outside of your jurisdiction, including Canada and the United States. We will ensure appropriate safeguards are in place to protect your data.
9. Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
TVB Associates Data Protection Officer Email: privacy@tvbassociates.ca
You may lodge a complaint with a supervisory authority if you believe our processing of your data violates applicable law.